Frequently asked questions

No, you will have your first treatment on your second visit. Provided treatment is suitable for your condition and your body is ready to receive chiropractic care. Care plans and treatments are charged for separately following the appointment.

After your initial assessment, your chiropractor will always provide you with a recommendation based on your need. The majority of our clients initially come to us to help with their pain/injury. In this scenario we will always base our plans on how we can help reduce the pain significantly before looking into how we can help prevent these issues from reoccurring in the longer term.

This question can only truly be answered following an initial consultation. However, if your pain is related to joints, muscles and nerves then the answer is yes! We are an experienced team who are used to dealing with many neuro-musculoskeletal complaints. We are always happy to chat through any questions you may have prior to booking an appointment. 

You should bring comfortable clothing that you can move in easily. You may be asked to remove items of clothing depending on the body part we need to work on, so it is always useful to bring a pair of shorts and perhaps a vest top for the ladies.

We accept card payments only. 

As per our cancellation policy, if you need to reschedule or cancel your session we require 24 hours advance notice so that we have the chance to offer this appointment to anyone who may need it. Cancelling an appointment within 24 hours will result in you being charged half the cost of your session. A missed appointment will result in you being charged the full fee.

Amazingly we can offer a small amount of free parking at the clinic (a real rarity in Twickenham!). You will receive full details of how you get into our car park in your booking confirmation email. However, due to limited parking, we do ask that if you can walk/cycle (movement in medicine, after all!) that, you please do so. There is also the Holly Road car park, a 3-minute walk away (again, we love to encourage walking wherever possible), where you can get 30 minutes of free parking if you are a Richmond Cardholder. 

You can either call us on 020 8898 3936 or book online here. You can also email us at info@synergy-clinic.co.uk